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Recall: More than 373,000 Ford sedans, police cruisers for steering loss

The 2005-2011 Ford Crown Victoria, Mercury Grand Marquis and Lincoln Town Car models are affected.

By Exhaust Notes Sep 2, 2013 6:26AM
Ford is recalling more than 373,000 Crown Victoria, Mercury Grand Marquis and Lincoln Town Car models to fix steering shafts that can fail, according to filings with the National Highway Traffic Safety Administration.

On all 2005-2011 models registered in "Salt Belt" states, a lower part of the steering shaft could rust out and cause the upper portion to separate or collapse on itself, which could lead to a total loss of steering. The recall affects Washington, D.C., and 19 states: Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin.

Last September, NHTSA began investigating 2005-2008 police interceptor models after receiving at least 15 reports and warranty claims from police departments that the steering shaft had separated. Over the next few months, Ford found at least 14 cars with steering failures at police departments in Maryland, Connecticut and Michigan, and NHTSA expanded the investigation to cover civilian Ford, Mercury and Lincoln models. Some of the vehicles, according to reports, previously had been involved in frontal collisions.

About 355,000 cars are being recalled in the U.S. and 18,368 in Canada. Starting on Oct. 21, dealers will repair or replace the lower steering shaft and install a retainer clip if the lower bearing has separated. Ford blamed a parts shortage for the late repairs. Owners can call Ford at 1-866-436-7332 or visit Ford's service website for more details.

In June, Ford recalled 23 Fusions from 2013 that had steering gears "that may have been built without an internal retaining clip," which could lead to a complete loss of steering control, the company said. Only cars built between April 19 and 23 were affected.

NHTSA is still investigating steering failures on 2008 Ford F-250 and F-350 pickup trucks. At least five owners have said that their vehicles had problems with the steering gear box, causing them to lose control. One owner said the failure caused a crash with a parked vehicle, and another said the vehicle veered off the road at 35 mph. About 340,000 vehicles may be affected.

Other automakers have had steering problems this year. In May, Subaru recalled 5,379 Legacy and Outback vehicles for potential loss of steering due to separation of the inner and outer shafts. In July, Toyota recalled about 185,000 hatchbacks to fix electrical problems that could disable the power steering, but only 74 vehicles were affected in the U.S.

Despite widespread praise by police for its beefy design and low-cost parts, the Crown Victoria was discontinued in 2011. The Grand Marquis and the Town Car, loved by the livery industry, were also discontinued that year. These "Panther" cars were Ford's last body-on-frame, rear-wheel-drive sedans, a platform that was developed back in the 1970s.

[Source: NHTSA]
65Comments
Sep 2, 2013 12:49PM
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I have owned a Ford for over 10 years now and think they are good cars.Had do have the brakes fix 1 time and tires 2 times.and it still run good.   I love my mustang!!!!!
Sep 2, 2013 6:04PM
Sep 2, 2013 1:32PM
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WARNING!!!!! Beware the GM idiots are on the loose. Any bad news from ford and here they come running. Surely GM has never had any recalls.
Sep 2, 2013 5:24PM
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Since when is Minnesota not one of the "Salt Belt" states?  Iowa, Wisconsin, Michigan, Illinois   ---- but not Minnesota.
Sep 2, 2013 2:51PM
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What about Minnesota?  Probably the rustiest state in the union.
Sep 3, 2013 5:31AM
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I have two 2003 Mercury Marauders.  One with 176,000 miles on it.  No steering problems.  Since I maintain both cars myself, I have looked at the steering shaft when doing oil  changes.  Both cars look fine.

Anything can happen as cars get exposed to the elements.  Especially when states dump tons of salt on the roads in the wintertime.

There is no substitute for good maintenance.
Sep 2, 2013 12:41PM
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With so much technology and advancement in medicine, weaponry, NASA etc why can't we get our cars right? 
Sep 2, 2013 10:26AM
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GMC - garage man's companion! Buy a Chevy, buy the best, ride a mile and PUSH the rest! (from a former Cadillac owner)
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