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Chinese owner smashes his Maserati to protest poor service

This is now a trend: Fail to fix someone's luxury car in China, and soon the vehicle may be bashed to bits.

By Clifford Atiyeh May 16, 2013 2:03PM
In most cultures, destroying your own car to protest a shoddy repair job borders on self-mutilation, sort of like how ridiculous it would seem if a person stabbed himself after getting a lousy haircut.

Not in China. This week, a man parked his Maserati Quattroporte by the steps of the Qingdao Auto Show and proceeded to beat the car with sledgehammers in front of a crowd. The purpose, according to China Car Times, was to show the owner's frustration with a local Maserati distributor that repaired his car, unsuccessfully, with used parts instead of the new ones he ordered.

Luxury cars in China face huge import tariffs, and this particular Maserati cost a whopping $423,000 when new in 2011, or roughly 3.5 times more than a typical Quattroporte in the U.S. That makes the story even crazier.

But this is a trend. In 2011, a Lamborghini Gallardo owner smashed his car with sledgehammers in front of a crowd, also over a poor repair job. In 2012, a Porsche Cayenne owner went a little softer by towing his vehicle on a flatbed and organizing a sit-in outside the offending dealership. No destruction that time.

It's not clear if any of the automakers made these wealthy owners whole after witnessing these sensational displays. Whatever happened, we at least have to hand it to the car owners for taking it to the streets instead of posting an anonymous negative review on Yelp. But please, take it easy with those hammers.


[Source: China Car Times; Photo from People.com.cn/China Car Times]
9Comments
May 17, 2013 2:45AM
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The Chinese are protesting shoddy quality... Really?

May 16, 2013 2:30PM
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There are far better ways to get better service than destroying your vehicle.  This trend is just stupid.
May 16, 2013 4:53PM
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Surely the owner could have found a less "destructive" way to draw attention to the shoddy service he received. What is he expecting from the results of his temper tantrum?

May 17, 2013 6:13AM
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I have had poor service from Ford for years but never had the cash to destroy my truck (made them buy one back though). Kind of ridiculous. I guess that I should define "poor service", it's not that they didn't perform the needed repairs, it's just that the repairs were frequent and each time they kept the truck for 1-2 weeks. Kind of defeats the point of an "appointment", and is very frustrating when that truck is not out making money as it should be. Of course, then there was the time they couldn't figure out, or fix, the death wobble and tried to tell me it was an isolated case. cough****cough.
May 16, 2013 7:04PM
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"What is he expecting from the results of his temper tantrum?"

Major embarrassment of the brand and hopefully a brand new, working Maserati! No one should be treated to poor servicing experience, and multiple times at that! I salute the owner, that is sticking it to the brand and shoddy service at its finest!
May 18, 2013 4:08PM
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he should have bought a luxury Chinese car....oh wait....
May 18, 2013 12:58AM
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Oh well, if ya got the cash to blow, might as well. Carry on.....
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