Chevrolet Lets Buyers Return Cars Within 60 Days
Hate your new Chevrolet? Return it ... but be careful, there's fine print.
Did you mistakenly pay cash for a new Chevrolet Impala, only to realize a month later what an old piece of junk it is? Simply return it, no questions asked.
That’s the idea behind the “Chevy Confidence” sales promotion, a dramatic incentive to win more buyers to the Bow Tie brand after last year’s record sales of 4.76 million worldwide. The deal applies to purchases, not leases, of any 2012 or 2013 Chevrolet -- from Spark to Corvette ZR1 -- made now through Sept. 4 at participating dealers. If you hate the car, you can walk back to the dealer after 30 days and return it, so long as there’s no damage and less than 4,000 miles on the clock.
By the sound of the company’s soon-to-air TV commercial, General Motors still feels a little bad about making taxpayers cough up $50 billion to fund its bankruptcy, forcing the Treasury to buy more than half the company, screwing its stockholders, and hearing the Treasury admit that it will lose money at whatever point it decides to sell its current 26-percent share.
“It’s back,” says a hearty male voiceover. “The confidence, the determination. And we couldn’t have done it without you.”
During the peak of the recession in 2009, Hyundai let owners return their cars within a full year if they lost their jobs and even covered entire lease and loan payments for up to 90 days while the owner looked for work. In January 2009, when the car industry was suffering double-digit declines in year-over-year sales, Hyundai’s numbers improved 14.3 percent. General Motors is hoping a similar boost in sales will result from their “Chevy Confidence” promotion.
“Research has shown customers respond positively to the confidence companies demonstrate with programs like this and appreciate the peace of mind that comes with knowing they have the option of being able to return their vehicle,” said Chris Perry, Chevrolet marketing vice president, in a press release.
Here’s the fine print (and seriously, don’t buy a 2012 or 2013 Impala and then return it. Wait for the all-new 2014 Impala, which is much, much better):
- Return includes sales tax, but you’re still on the hook for registration, title, and insurance costs.
- You can’t return the car if it has more than $300 worth of current damage or was damaged and repaired earlier (this includes stinky odors and any scratches).
- You can only return it between 31 and 60 days after you took delivery.
- Companies, fleet sales, and GM employees are obviously omitted.
- If you bought a dealer demo car, you can’t return it.
- You could be taxed on your return (really).
- If you decide to return it but then die, your family’s stuck with a car you hated (also, yes, really).
- Your return is processed by a third-party benefits company called cynoSure Financial, so you'll need to ask them how long it will take to get your money back.
[Source: GM]
Let's face it you either like Ford, Chevy, Chrysler based on your own experience or what your DAD taught you. The original (and smart move) bail out money was from George W. Bush. Without his initial help both Chrysler and GM would probably not have been around for Obama to continue with. I like that most of these comment are very biased one way or the other. Fact is all of the original "BIG 3" are building much better cars and trucks. I am one of the few who likes them all! LOL. Also taxpayers, once that money changes hands, it's not yours. It's the U S gov's money to do with what your elected officials decide. Don't like it VOTE EM OUT! Also if you do buy a new Chevy take the extra $500 rebate to waive the buy back (99%+ will). Very little risk for a great company GO GM! GO FORD! GO CHRYSLER! God Bless America!
Way to put a negitive spin on a program that can actually help take the fear of buying the wrong car. This writer obviously looks at the glass half empty. Why do you have to be so negitive about a program the Chevrolet does'nt even have to offer. Take the "Love It Or Return It' program for what it's worth and either take advantage of it or (the option) get another $500.00 off in leiu of the return privilage. At least they are offering something POSITIVE for the Chevrolet buyer.
One of the consumer watchdog groups should test it out.....go to 10 different dealerships....buy 10 different cars....store them for a month & see if they can return them without any hassle. Put some miles on them, but in a controlled environment....use a dynamometer.
I just can't see them saying 'Ok, here's your money back'...without a fight
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