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Toyota ranks third in Consumer Reports' Automaker Report Cards

By Joshua Condon Feb 23, 2010 11:32AM
Despite temporarily suspending recommendations for a whopping eight recalled models (a first in the magazine's history), Consumer Reports is reporting that Toyota has placed third in its 2010 Automaker Report Cards. (A carmaker's score is "based on the average of its vehicles’ overall scores in Consumer Reports’ road tests and their average predicted-reliability ratings from Consumer Reports’ Annual Auto Survey.") The Toyota Prius remains the Top Green Pick, despite recent recalls to address braking issues.

Toyota places behind fellow Japanese carmakers Honda and Subaru, which take the one-two spots for delivering best all-around quality for American drivers. On the opposite end of the spectrum, beleaguered Chrysler has fallen off further than even last year, ranking dead last. According to the magazine: "Most models from the manufacturer have noisy, inefficient, unrefined powertrains; subpar interiors; and poor visibility." 

By Neil Roland, Automotive News

By AutoWeek Feb 23, 2010 9:11AM




Toyota Motor Sales U.S.A. President James Lentz plans to stick to his guns and tell skeptical lawmakers Tuesday that the company's unwanted acceleration problems do not stem from electronic defects, a copy of his testimony shows.


Lentz's reiteration of Toyota's longstanding position suggests that top company executives were unmoved by sharp criticism of that stance Monday by House Energy and Commerce Committee Chairman Henry Waxman.


“We are confident that no problems exist with the electronic throttle control system in our vehicles,” Lentz says in 2½ pages of written testimony prepared for delivery to the House panel. “We have designed our electronic throttle control system with multiple fail-safe mechanisms to shut off or reduce engine power in the event of a system failure.”


His testimony adds that the company's “extensive testing of this system” has “never found a malfunction that caused unintended acceleration.”

 

Buying from charity auctions can be a win-win.

By James Tate Feb 23, 2010 7:51AM
Lotus just announced that the first two “Naomi for Haiti” Lotus Evoras sold at charity auction for a combined $450,000. That may seem like quite a bit of money to pay for a sports car that retails for around $73,000, but the buyers weren’t crazy. Not only did the proceeds of the sale go toward relief for the victims of the recent earthquake in Haiti, but the buyers themselves got more than a new car to play with. Buying a car through a charity auction means a portion of the sale will be deductable on next year’s taxes, and that’s no bad thing.

While big-number charity auctions promoted by supermodels like Naomi Campbell tend to grab headlines, the truth is that plenty of auctions are more approachable for everyday buyers and still benefit good causes. 

California residents to get less expensive car facts

By Joshua Condon Feb 22, 2010 4:24PM
In 1992, Congress mandated that the Justice Department create a database recording vehicle information from junkyards, mechanics, insurance companies and other sources as a tool to combat auto theft and fraud. The Justice Department dragged its feet a bit -- 16 years or so -- before lawsuits from consumer advocacy groups spurred the creation of the National Motor Vehicle Title Information System in 2008. Two years later, California has joined 30 other states offering residents the reports produced by the system, and for a pittance. California residents can now pay $4 for a report that shows whether a car has been stolen or its odometer altered, and whether it has been salvaged from a flood, rebuilt after a wreck or declared a total loss. Before, customers had to pay $30 or more through Carfax, the company to which the state farmed out reporting duties up until recently. 

What a vehicle 'problem' should mean -- and what it shouldn't.

By Lawrence Ulrich Feb 22, 2010 12:42PM

Toyota chief Akio Toyoda may want to pack his fire-retardant driving shoes for this week's congressional hearing, considering that participating officials have pledged to “hold Toyota’s feet to the fire.” In between bouts of grandstanding, the politicos will also subject the National Highway Traffic Safety Administration to scrutiny -- which they should. There are recurring inconsistencies in the way consumer complaints to NHTSA turn into actual investigations; there's a similar lack of rhyme or reason to the pace of investigations, which could be wrapped up in 10 days or drag on without closure for several years.

           

This raises important questions about why some cars are investigated or recalled after just a handful of customer issues, which others are not, despite thousands of consumer complaints. Based on my own reading of complaints to NHTSA, I’ve long suspected that what bothers some people is simply the way their car works. Without minimizing genuine defects, I’ve met plenty of drivers who simply don’t know enough about cars to offer objective criticism of their functions.

 

Damaging revelations about Toyota's attempt to save costs with limited recall.

By Joshua Condon Feb 22, 2010 11:26AM
(Update: Check out this great Washington Post article for a history of Toyota's lobbying activities and ties to Washington.)

Well, this isn't going to help Toyota's reputation.

According to documents requested by the House Oversight and Government Reform Committee (as part of the government's investigation into the myriad Toyota safety issues), Yoshimi Inaba, Toyota's head of U.S. operations, crowed to the company's Washington staff that Toyota had saved about $100 million through its work with the government to limit regulatory action in the face of unintended-acceleration issues. The statistic was part of an internal presentation by Inaba during a July 6 meeting in Washington and was listed under a subheading called "Wins for Toyota."

The documents were recently obtained by the Detroit Free Press

New Optima to be unveiled in New York

By Joshua Condon Feb 22, 2010 10:35AM
We can't remember the last time we were excited about a new Kia.

Sure, the Korean automaker is making a (new) name for itself with capable and dependable models like the Soul and the Borrego -- all with a bang-for-the-buck factor, considering their low price points.

Which is not, of course, to say that you're going to have your head turned by a Kia rolling down your street.

But could that change? Based solely on the picture above (and, yes, that's a Kia), perhaps: That image is the concept version of an all-new, redesigned Optima that, it has just been announced, will make its debut at the upcoming New York Auto Show, in April.

Will the production model resemble the sleek, mean, low-slung monster that looks like a powerhouse Audi/Beemer mash-up? Few models bound for showrooms closely mirror their concept counterparts, so probably not. But considering the side-by-side view of the current Optima against its slick rendering, we are, yes, excited to see exactly how the transformation plays out. 

By Chrissie Thompson, Automotive News

By AutoWeek Feb 22, 2010 8:09AM




General Motors will create a European arm for its Cadillac luxury brand after distributor Kroymans Corp. declared bankruptcy last year.


Cadillac Europe will import, market and distribute Cadillacs through a sales and service network in “key European markets,” GM said on Monday in a statement. The company said it would give details later.


Kroymans, a Dutch dealership group, went bankrupt in March. But some Cadillacs, such as the CTS and the CTS-V sedans, have remained on sale in Europe since then, Cadillac spokesman Nick Twork said in an e-mail.

 

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Cars are cool, and here at MSN Autos we love everything about them, but we also know they're more than simply speed and style: a car is an essential tool, a much-needed accessory to help you get through your day-to-day life. What you drive is also one of the most important investments you can make, so we'll help you navigate your way through the car buying and ownership experiences. We strive to be your daily destination for news, notes, tips and tricks from across the automotive world. So whether it's through original content from our world-class journalists or the latest buzz from the far corners of the Web, Exhaust Notes helps you make sense of your automotive world.

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Contributors

  • Cliff Atiyeh

    Clifford Atiyeh has spent his entire life driving cars he doesn't own. Raised in Volvos, he has grown to love fast, irresponsible vehicles of all kinds. He is the senior news editor at MSN Autos and also reports for Car and Driver, Road & Track, The Boston Globe and other publications.
    In the garage: 21-speed Iron Horse, 2002 Jeep Wrangler X (not his)

  • Doug Newcomb

    Doug Newcomb has covered car technology for over 20 years for outlets ranging from Rolling Stone to Edmunds.com. In 2008, he published his first book, "Car Audio for Dummies" (Wiley). He lives and drives in Hood River, Ore., with his wife and two kids, who share his passion for cars and technology.
    In the garage: 1996 Chevrolet Impala SS, two 1984 Chevrolet Blazers, 2008 Honda CR-V

  • James Tate

    James Tate learned to drive stick at age 13 in a 1988 Land Cruiser - in La Paz, Bolivia. He's since been a mechanic, on a pit crew and has wrenched on every car he's owned since his first 1989 Honda CRX Si (and won't stop until the car is a 1973 Porsche 911 RS). His work has appeared in Car and Driver, Popular Mechanics, Automobile and others.
    In the garage: 1995 Porsche 911 Carrera, 1988 BMW M5